AI in CRM

From Data to Dollars: The Transformative Impact of AI on CRM

Artificial intelligence (AI) is transforming many aspects of business, including customer relationship management (CRM). AI-powered CRM revolutionises how businesses interact with customers, allowing for more personalized and efficient communication, improved sales processes, and better business outcomes. Here are some of the key ways AI is impacting CRM: Enhanced Customer Interactions AI-powered CRM allows for more […]

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12 CRM Trends to watch in 2022

Customer Relationship Management (CRM) systems were once simply large databases for managing client and customer data. However, in recent years, CRM software has evolved into a comprehensive solution for improving both the customer and employee experience. In 2022, your CRM system will be able to unify your business departments, enable smarter communication with your customers,

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